Privacy Policy
1. Introduction
Care Impact Group LLC (“Care Impact,” “we,” “our,” or “us”) is committed to protecting the privacy of patients enrolled in our Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.. This Privacy Policy outlines how we collect, use, disclose, and protect your personal health information (PHI) in compliance with Texas laws, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable regulations.
2.Information We Collect
Personal Identifiable Information (PII): Name, date of birth, contact details, and insurance information.
Health Information: Medical history, chronic conditions, biometric readings (e.g., blood pressure, glucose levels), medication adherence, and physician treatment plans.
Device and Monitoring Data: Readings from RPM devices such as blood pressure cuffs, glucose monitors, weight scales, and pulse oximeters.
Communication Records: Notes and recordings of interactions between you and our clinical team for care coordination.
3.How We Use Your Information
Your information is used solely for medical and care management purposes, including:
Monitoring your health status as directed by your healthcare provider.
Contacting you via phone, text, or email to review health readings and provide care coordination.
Communicating with your physician regarding your condition and treatment plan.
Ensuring compliance with healthcare regulations and improving patient outcomes.
4.Patient Consent for Communication
By enrolling in our RPM and CCM programs, you consent to be contacted by Care Impact Group LLC’s clinical team through phone calls, text messages, and emails regarding:
Health monitoring alerts and check-ins.
Care plan updates and medication reminders.
Necessary follow-ups as instructed by your physician.
Opt-Out: You may withdraw consent for non-essential communication at any time by contacting our support team. However, regulatory and medically necessary
communications may still be required under your care plan.
5.Data Protection & HIPAA Compliance
Care Impact Group LLC follows HIPAA and Texas Medical Records Privacy Act guidelines to ensure the security and confidentiality of your health information. We implement:
Encryption & Secure Storage: Your data is securely stored and transmitted using industry-standard encryption.
Limited Access: Only authorized healthcare providers and staff have access to your information.
Compliance Monitoring: Regular audits and compliance checks are conducted to protect patient data.
Communication Records: Notes and recordings of interactions between you and our clinical team for care coordination.
6.Sharing of Information
We may share your health information only as permitted or required by law, including:
With your healthcare provider for treatment coordination.
With insurance providers for billing and reimbursement.
As required by Texas Health and Safety Code and federal regulations in cases of public health reporting or legal obligations.
We do not sell, rent, or share your personal data with third-party marketing companies.
7.Patient Rights
As a patient, you have the right to:
Access and request copies of your health records.
Request corrections to inaccurate information.
Limit certain disclosures of your health data.
File a complaint if you believe your data has been misused.
Requests can be submitted to our Privacy Officer at support@careimpactgroup.com.
8.Updates to This Policy
Care Impact Group LLC may update this Privacy Policy to reflect changes in legal requirements or operational procedures. Any updates will be posted on our website and communicated as necessary.
9.Contact Information
For questions regarding this Privacy Policy or to exercise your rights, please contact:
Care Impact Group LLC
201 S Lakeline Blvd, STE 803
Cedar, TX 78613
support@careimpactgroup.com